Tiledesk
What is Tiledesk?
Tiledesk is an open-source, no-code platform designed for building AI chatbots and connecting live agents to enhance customer support. It allows businesses to automate conversations, streamline workflows, and improve customer interactions across multiple channels, such as web, WhatsApp, and email. By leveraging AI technology, Tiledesk enables organizations to provide real-time assistance, manage inquiries efficiently, and create tailored conversational experiences without the need for extensive coding expertise.
How to use Tiledesk?
- Sign Up: Create an account on the Tiledesk platform by visiting their website and clicking on 'Try for free'.
- Design Your Chatbot: Utilize the visual design studio to create your chatbot’s conversation flows. No coding is required; simply drag and drop elements to build interactive dialogues.
- Integrate Knowledge Base: Connect your existing knowledge base or external data sources to enable the AI agent to provide accurate responses.
- Deploy Across Channels: Once your chatbot is ready, publish it on various channels like your website, WhatsApp, and email to start engaging with users.
- Monitor and Optimize: Use the analytics tools provided by Tiledesk to monitor interactions, gather insights, and continuously improve your chatbot’s performance.
What are the main features of Tiledesk?
- No-Code Chatbot Builder: Easily create and manage AI chatbots without any coding knowledge.
- Multichannel Support: Deploy chatbots across various platforms, including websites, WhatsApp, and email, ensuring consistent customer engagement.
- Automated Workflows: Automate customer interactions and support tasks to enhance efficiency and reduce response times.
- Knowledge Base Integration: Connect your knowledge base for accurate and relevant responses to customer inquiries.
- Human-in-the-Loop: Seamlessly transition complex queries to human agents while maintaining conversation context.
Who is Tiledesk for?
Tiledesk is designed for businesses of all sizes looking to enhance their customer support operations through automation. It caters to various industries, including e-commerce, education, healthcare, and finance. Organizations seeking to improve customer engagement, streamline support processes, and leverage AI technology for real-time assistance will find Tiledesk particularly beneficial. Additionally, it is suitable for teams that prefer a no-code solution to build and manage chatbots without requiring extensive technical expertise.
What are the use cases of Tiledesk?
- Customer Support Automation: Automate responses to common customer inquiries, reducing the workload on human agents.
- E-Commerce Assistance: Provide real-time support for customers shopping online, including answering product questions and guiding them through the purchase process.
- Appointment Scheduling: Use Tiledesk to automate appointment bookings, sending reminders and confirmations to users without manual intervention.
Product Images
Tiledesk Pros and Cons
Pros
- Open-Source Flexibility: Tiledesk is an open-source platform, allowing users to customize and extend functionalities according to their specific needs.
- No-Code Development: The platform enables users to build AI chatbots and automate workflows without any coding skills, making it accessible for non-technical users.
- Multi-Channel Support: Tiledesk supports deployment across various channels including web, WhatsApp, and Facebook Messenger, ensuring consistent customer engagement.
Cons
No cons data detected for this tool
Tiledesk Pricing
Starter
For individuals starting AI automation. Includes 1 user, 5 AI Agents, 2M AI Tokens per month, 800 conversations per month, Basic AI automation, 150 Knowledge Base items, and Email support.
Pro
For teams scaling AI-powered workflows. Includes 3 users, 20 AI Agents, 5M AI Tokens per month, 3,000 conversations per month, Advanced AI workflows, 300 Knowledge Base items, and Priority support.
Business
For businesses requiring advanced AI tools. Includes 5 users, 50 AI Agents, 10M AI Tokens per month, 5,000 conversations per month, Built-in AI automation, 1,000 Knowledge Base items, and Dedicated support.
Enterprise
For organizations needing higher limits & advanced integrations. Includes Unlimited users, Unlimited AI Agents, Unlimited AI Tokens, Unlimited conversations, Enterprise Support & SLA, Unlimited Knowledge Base items, and an Account manager.
For the latest pricing, please visit this link: https://tiledesk.com/chatbot-features-pricing/
Prices are subject to change. Please visit the official website for the most up-to-date pricing information.
Analytics of Tiledesk
Tiledesk Website Traffic Analysis
Visits Over Time
Traffic Sources
Dec 2025 - Feb 2026 Worldwide Desktop Only
- Search: 47.46%
- Direct: 36.62%
- Referrals: 9.53%
- Social: 4.81%
- Paid Referrals: 1.15%
- Mail: 0.11%
Top Keywords
| Keyword | Volume | CPC | Estimated Value |
|---|---|---|---|
| ai token calculator | 2.04K | $0.00 | $70.00 |
| tiledesk | 1.64K | $4.80 | $890.00 |
| tiledeskprojectid | 80 | $0.00 | $70.00 |
| tiledesk web components | 60 | $0.00 | $60.00 |
| tile desk chat examples | 30 | $0.00 | $30.00 |
Tiledesk Reviews
I definitely recommend Tiledesk to e-commerce businesses striving to outpace their competition. We were able to automate 90% of Premiata customer inquiries, which saved them costs and massively freed up human agent time.
With Tiledesk, we’ve transformed customer service challenges into successes. The smooth transition from AI to human support has improved resolution times and customer satisfaction, showcasing our commitment to excellence.
We have been able to conserve approximately 30 hours of support-employee time on a monthly basis after integrating the Tiledesk bot into our operations.
For more reviews, visit this link: https://tiledesk.com#customer-stories
Tiledesk Compare
| Tool Name | Introduction | Pricing | Type | Rating | Launch Date | Learn more |
|---|---|---|---|---|---|---|
 | Home | Fanster.ai | Free | 🙋♂️Personal🎨Creativity | May 11, 2023 | Get deal | |
 | A personalized AI tutor for diverse learning styles. | Free Trial | 🙋♂️Personal💼Work🎨Creativity | August 20, 1999 | Get deal | |
 | Quickly launch your online store with ease. | Free | 💼Work🎨Creativity | June 21, 2023 | Get deal |
Info current as of post date. Offers and availability may vary by location and are subject to change.
Tiledesk Q&A
Tiledesk is an open-source, no-code platform designed to build AI chatbots and connect live agents, enabling automation of conversations and enhancement of customer support.
For more FAQs, please visit this link: https://guide.tiledesk.com/
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