Riposte

What is Riposte?

Riposte is an innovative AI tool designed to help businesses effectively manage and win disputes with Stripe by leveraging app data. It automates the process of gathering evidence related to customer usage, sessions, and interactions, creating comprehensive evidence packets that are significantly stronger than traditional submissions. With Riposte, businesses can streamline their dispute responses, ensuring that they have the necessary proof to contest chargebacks successfully.

How to use Riposte?

1. Set Up Your Account: Sign up on the Riposte website and integrate it with your existing Stripe account.
2. Webhook Configuration: Configure the webhook to receive notifications for any disputes that arise in your Stripe account.
3. Dispute Detection: When a dispute occurs, Riposte will automatically detect it through the webhook and identify the relevant customer and transaction.
4. Evidence Collection: Allow Riposte to gather evidence from your app, including session data, usage history, and delivery confirmations.
5. Review Evidence: Before submission, review the evidence packet generated by Riposte to ensure it meets your standards.
6. Submit to Stripe: Once reviewed, Riposte submits the evidence packet to Stripe, significantly improving your chances of winning the dispute.

What are the main features of Riposte?

• Automated Evidence Collection: Riposte automatically pulls relevant data from your app to build a strong case for disputes.
• Comprehensive Evidence Packets: It generates detailed evidence packets that include session logs, activity timelines, and usage screenshots.
• Webhook Integration: Seamlessly integrates with Stripe via webhooks to detect disputes in real-time.
• User-Friendly Interface: Offers an intuitive interface for easy review and submission of evidence.
• Open-Source: Being open-source, it allows for customization and transparency in how data is handled.

Who is Riposte for?

Riposte is ideal for online businesses and merchants who use Stripe for payment processing and frequently encounter disputes. It is particularly beneficial for SaaS providers, e-commerce platforms, and service-based companies that need to demonstrate customer engagement and product usage to contest chargebacks effectively. This tool is designed for those who want to minimize the time spent on dispute resolution while maximizing their chances of winning against fraudulent claims.

What are the use cases of Riposte?

1. SaaS Companies: Use Riposte to contest disputes related to subscription fees by providing detailed usage data to prove customer engagement.
2. E-commerce Stores: Leverage Riposte to defend against chargebacks by showcasing transaction history and delivery confirmations for products sold.
3. Service Providers: Implement Riposte to gather evidence for services rendered, ensuring that all client interactions and service deliveries are documented and can be presented in case of disputes.