Levreview

What is Levreview?

Levreview is a powerful online tool designed to help businesses manage their customer reviews^[1] effectively. It enables businesses to identify unhappy customers before they leave negative reviews on platforms like Google. By addressing customer concerns proactively, Levreview helps enhance a business's reputation and ensures that only positive feedback is showcased. The tool is particularly valuable for businesses that wish to maintain a strong online presence and improve their overall customer satisfaction.

How to use Levreview?

1. Register Your Business Location: Begin by signing up and registering your business location on the Levreview platform. If your business has multiple locations, Levreview supports managing reviews across all of them.
2. Share the Review Link: Once registered, share the provided link with your customers. You can use simple hyperlinks for direct access or QR codes for easier navigation.
3. Collect Reviews: After sharing, customers will be able to leave reviews. If they are unhappy with the service, they will have the option to contact your business directly before posting a negative review on Google.

What are the main features of Levreview?

• Unhappy Customer Identification^[2]: Proactively identifies dissatisfied customers before they post negative reviews.
• Multiple Location Support^[3]: Allows businesses with several locations to manage reviews efficiently.
• Customizable Review Forms^[4]: Businesses can customize review forms to better suit their needs.
• QR Code Sharing: Simplifies the process of sharing review links with customers through QR codes.
• Priority Support: Available in the Pro plan, ensuring timely assistance for users.

Who is Levreview for?

Levreview is ideal for small to medium-sized businesses that prioritize customer satisfaction and want to maintain a positive online reputation. It is particularly beneficial for service-oriented businesses, such as restaurants, retail stores, and service providers, who often rely on customer reviews to attract new clients. Additionally, businesses that have multiple locations will find Levreview's features particularly useful in managing reviews across different sites.

What are the use cases of Levreview?

1. Restaurant Management: Restaurants can use Levreview to identify dissatisfied customers and address their concerns before they leave negative feedback online.
2. Retail Stores: Retailers can collect customer reviews and ensure that any issues are resolved promptly, enhancing customer loyalty.
3. Service Providers: Businesses like salons or repair services can manage their online reputation by addressing client complaints before they escalate to public reviews.