Helploom
What is Helploom?
Helploom is an affordable and simple customer support[1] software designed to provide businesses with unlimited customer support capabilities. With a minimalistic design and flat, transparent pricing, Helploom allows companies to manage customer interactions effortlessly. It is built to be user-friendly, enabling businesses to set up live chat[2] and help center[3]s quickly, making customer support more accessible and efficient.
How to use Helploom?
- Sign Up: Visit the Helploom website and create an account by clicking on 'Try for Free'.
- Add the Chat Widget: Copy the provided script and paste it into your website's HTML to integrate the live chat feature.
- Customize Settings: Optionally, use the API to identify users and customize the chat experience.
- Go Live: After setup, your customers can start reaching out to you via the chat widget.
What are the main features of Helploom?
- Unlimited Live Chat: Engage with customers without any limits on messages or users.
- Help Center: Create a comprehensive help center with articles and powerful search functionality.
- AI Agent: Utilize an AI chatbot[4] for 24/7 support, learning from your knowledge base and escalating to human agents as needed.
- Email Notifications[5]: Get notified of new requests and follow up with customers who leave the chat.
- Customization: Tailor the appearance of your help center to match your brand.
Who is Helploom for?
Helploom is designed for small to medium-sized businesses looking for a straightforward and cost-effective customer support solution. It's ideal for teams that want to enhance their customer service experience without the complexities and high costs associated with traditional customer support tools. Businesses that require real-time engagement with customers, such as e-commerce platforms, SaaS companies, and service providers, will find Helploom particularly beneficial.
What are the use cases of Helploom?
- E-commerce Support: Providing instant customer support for inquiries about products, shipping, and returns.
- SaaS Customer Assistance: Offering technical support and guidance to users navigating software features.
- Lead Generation: Engaging potential customers through live chat to capture leads and enhance conversion rates.
Product Images
Helploom Pros and Cons
Pros
- Unlimited Live Chat: Helploom offers unlimited live chat without tiered pricing, allowing businesses to engage with customers freely.
- Affordable Pricing: With flat pricing starting at $29/month, Helploom provides a cost-effective solution for customer support.
- Quick Setup: Helploom can be set up in under three minutes, making it easy for businesses to start providing support immediately.
Cons
No cons data detected for this tool
Helploom Pricing
Free
Best for getting a taste without any commitment. Free forever. Includes live chat widget, 30 threads per month, 1 user, limited Help Center, no credit card required, Slack integration, and basic support from Founder.
Base
Unlimited threads, unlimited team members. Flat pricing. Includes everything in the Free Plan, unlimited threads, unlimited users, unlimited Help Center, 1000 AI Assist credits per month, and priority support from Founder.
Plus
Automated AI support powered by your own knowledge base. Includes everything in the Base Plan, 5k messages per month, 40 MB Knowledge Base, and elevated support from Founder.
For the latest pricing, please visit this link: https://helploom.com/pricing
Prices are subject to change. Please visit the official website for the most up-to-date pricing information.
Analytics of Helploom
Helploom Website Traffic Analysis
Visits Over Time
Traffic Sources
Nov 2025 - Jan 2026 Worldwide Desktop Only
- Direct: 49.08%
- Social: 26.19%
- Search: 21.39%
- Referrals: 3.06%
- Paid Referrals: 0.26%
- Mail: 0.01%
Top Keywords
| Keyword | Volume | CPC | Estimated Value |
|---|---|---|---|
| loom support | 770 | $3.16 | $0.00 |
| helploom | 520 | $0.00 | $220.00 |
| loom contact support | 240 | $0.00 | $0.00 |
| loom customer support | 160 | $0.00 | $0.00 |
| helploom affiliate | 40 | $0.00 | $40.00 |
Helploom Reviews
Helploom has been a game changer for us at WisdomCircle! Addressing users queries in real-time has boosted conversion to sign ups and other key metrics within days. The AI chatbot is available 24x7, answering queries especially when humans agents aren’t available. I was also super amazed at how quickly it got set up and we went live within 20 mins. If you care about your users, you must get Helploom!
For more reviews, visit this link: https://helploom.com/#reviews
