Clearfeedback

What is Clearfeedback?

Clearfeedback is an all-in-one user feedback tool designed to enhance the product development process by allowing users to capture visual feedback, report bugs, and manage feature requests directly on your website. This innovative tool enables teams to consolidate user input in one place, ensuring that feedback is actionable and clear. By providing users the ability to annotate screenshots and share their experiences, Clearfeedback helps teams build better products with total confidence.

How to use Clearfeedback?

1. Sign up for a free trial on the Clearfeedback website to create your account.
2. Integrate the Clearfeedback widget into your website by following the provided setup instructions.
3. Encourage users to leave feedback by capturing bug reports and feature requests directly through the widget, which allows for screenshots and annotations.
4. Manage all feedback through the centralized dashboard, where you can assign tasks to team members and discuss entries internally.
5. Keep users informed by sharing your public roadmap and enabling them to vote on features they want most.

What are the main features of Clearfeedback?

• Centralized Feedback Hub: A unified dashboard to manage all incoming bug reports and feature requests.
• Automated Context Capture: Automatically captures the page where feedback is submitted, along with user annotations and screenshots.
• Team Collaboration: Internal comments on feedback entries for team discussions and task assignments.
• Public Roadmap & Voting: A public-facing page where users can track feature progress and vote on their preferred features.
• Widget Customization: Tailor the feedback widget's appearance to align with your brand's design.

Who is Clearfeedback for?

Clearfeedback is designed for product teams, developers, and customer support professionals who seek to improve their product offerings through direct user feedback. It is particularly beneficial for startups and small to medium-sized enterprises that want to engage users in the product development process and maintain transparency about feature requests and updates.

What are the use cases of Clearfeedback?

1. Bug Reporting: Users can easily report bugs with visual evidence, helping teams quickly address issues.
2. Feature Requests: Collect and prioritize user suggestions for new features to guide product development.
3. User Engagement: Maintain a transparent communication channel with users through a public roadmap, allowing them to see the status of their feedback.