Dialogue systems, also known as conversational agents or chatbots, are AI systems designed to engage in conversation with users. They utilize natural language processing (NLP) techniques to understand and generate human language, enabling them to respond appropriately to user inquiries. These systems can be rule-based, using predefined scripts, or more advanced, employing machine learning to adapt and learn from interactions. Common use cases include customer support, virtual assistants, and interactive entertainment, where they facilitate seamless communication between humans and machines.
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AI Fundamentals